The goal of capacity planning is to identify the right amount of resources required to meet service demands now and in the future. It is a proactive discipline with far-reaching impact, supporting:

  • IT and business alignment, helping to show the cost and business need for infrastructure upgrades;
  • Consolidation and virtualization strategies, ensuring that consolidated real and virtual system configurations will meet service levels,
  • Green initiatives, facilitating the optimization of power requirements;
  • ITIL processes, because capacity planning is one the hallmarks of mature IT management processes;
  • Purchasing decisions, minimizing costs needed to maximize productivity;
  • Application development, predicting the impact on production systems of new or modified applications;
  • Disaster recovery plans, determining the optimal way to handle workloads after a catastrophe at one of your data centers;
  • And more…

The benefits are pervasive, and the effects are game-changing. IT organizations become more productive, spending less time fighting fires and more time proactively thwarting performance issues before users are impacted. A more agile IT emerges from understanding current and future resource needs. Budgeting is more disciplined and costs are controlled. The IT organization exhibits value and a competitive edge recognized – and appreciated – by the business.

Capacity Planning…Who Benefits


  • Increase revenue through maximum availability, decreased downtime, improved response times, greater productivity, greater responsiveness to market dynamics, greater return on existing IT investment
  • Decrease costs through higher capacity utilization, more efficient processes, just-in-time upgrades, greater cost control


  • Control infrastructure costs and stay within budget
  • Make informed decisions by understanding cost vs benefit tradeoffs for various configuration options
  • Negotiate service levels with business units knowing the resources required to meet them
  • Provide input to business decisions regarding costs of supporting various services
  • Make informed purchasing decisions based on business impact
  • Support business unit goals with minimum risk
  • Objectively double check the recommendations of your vendors

IT Managers

  • Meet all SLAs without over-provisioning (which wastes money and consumes limited space)
  • Report performance and capacity status to business unit managers in business terms
  • Migrate to newer technology efficiently and with confidence
  • Consolidate and virtualize servers to save on costs, space and energy consumption
  • Provide objective proof to your management regarding the business need for infrastructure upgrades

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